You will receive a confirmation email once your transcript has been located. Please allow 30 business days to receive transcript.  If you supply us with accurate information, our average turnaround is less than 2 weeks.   If we cannot find your transcript, your fees will be refunded. Do not forget to click on the add-on box if you want your transcript emailed or mailed to a state agency or any place other than your address. If you do not click the box, the process will be slowed.  If you want a copy of your transcript for your records, clearly write:  “I WANT A COPY FOR MY RECORDS, PLEASE.”